our consulting services
Strategic PlanningWe facilitate methodologies for creating comprehensive strategic plans. A critical piece to any strategic plan is product development. We use a highly robust methodology for strategic planning called Hoshin Kanri. As part of the strategic planning pre-work, we facilitate SWOT (strengths, weaknesses, opportunities and threats) analysis for organizations. Product DevelopmentOur methodology for product development is Quality Function Deployment (QFD). QFD is an extremely robust product development techniques that involves gathering the voice of the customer and translate customer needs into product specifications. For more information on QFD see, What is QFD? Voice of the CustomerGathering the voice of the customer (VOC)uncovers critical needs for any new or existing product or service. Needs that are processed to discover innovation breakthroughs. We work directly with product development teams to design customer focus groups. Then teach the team how to facilitate their own customer focus groups. For more information on the the VOC process see, Are You Hearing Voices? Innovation and CreativityWe facilitate innovation and accelerated creativity sessions that help to discover customer needs in new and creative ways. Creativity that is a skill set of high performing teams. We rely on the field of TRIZ, Neuro Linguistic Programming and the theories of cognitive strategies to teach organizations thinking patterns of creative genius. Team BuildingTeam building must be an on-going process for all organizations. We build high performance teams that carry out the strategic mission of the organization based on data collection and analysis. We then focus on the "being" side of teamwork, stressing how to understand individual differences, solve conflict and improve communication. Our foundations for this learning experience are simple quality tools and the Myers-Briggs Type indicator as an instrument of personality analysis. |
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